Accessibility Statement

Refined Plumbing and Gas is committed to providing a website that is accessible to all users, including individuals with disabilities, in accordance with the Accessible Canada Act (ACA), applicable provincial accessibility laws, and recognized industry standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Ongoing Efforts

We make reasonable and good-faith efforts to ensure our website’s content, functionality, and user experience remain accessible. This includes:

Regular accessibility reviews
Adjustments to improve compatibility with assistive technologies
Implementation of accessible design principles and best practices

While we strive for full compliance, we recognize that accessibility issues may occur despite our best efforts.

Limitations & Third-Party Content

Some parts of the website may be provided or maintained by third-party platforms or software (including Wix, plugins, or embedded tools). Refined Plumbing and Gas does not have full control over these third-party components and therefore cannot guarantee their accessibility.
We remain committed to working with third-party providers to support accessible solutions wherever feasible.

Alternative Formats

If any content on our website is not accessible to you, we will make every reasonable effort to provide the information in an alternative format upon request—at no additional cost and within a reasonable timeframe.

Reporting Accessibility Issues

We welcome feedback about barriers that prevent access to any part of our site. If you experience difficulty or would like to request an alternative format, please contact us:

Email: john@refinedplumbing.ca
Phone: 778-908-4623

Commitment to Continuous Improvement

Refined Plumbing and Gas is committed to ongoing accessibility enhancements. We will continue to monitor our website, update digital content, and adjust practices as laws, standards, and user needs evolve.